Using the "New" Proposal System
18 Nov 2021



Instructions and guidance on using the New Proposal System (LSF routes only)




If you wish to carry out an experiment at our facility, you need to submit a proposal. This is done using the proposal system. 

Here is the guidance on using the "New" proposal system only accessible for LSF at this time (as PDF or Microsoft Word file):

Proposal System Help documentation for Users.pdf 

Proposal System Help documentation for Users.docx

​Please note, this guidance will be updated, so we recommend you always come here to find it, rather than downloading a copy. 

Help submitting proposals

If you are struggling with submitting a proposal, please be aware that there are three possible routes for help: 

  • Scientific
    E.g. What is the capability of equipment x at the facility?
    Please look on the appropriate website (, contact any STFC staff contacts you already have, or if you cannot find an answer, contact the user office to be put in touch with someone who can help
  • Practical
    E.g. Which call should I submit to? What information is required for question x? How do I arrange a visit from place y?
    Please contact the User Office
  • Software
    E.g. Why do I see an error message? Why can't I follow these instructions?
    Please contact our support team via email:

If in doubt, please contact the appropriate user office, who will be able to redirect your query if required. 

User Office contact details: 

Both CLF and ISIS have staff to support users from applying to use the facility onwards. Both are located at Reception Building (R75) at Rutherford Appleton Laboratory, Harwell Campus, Didcot, Oxfordshire, OX11 0QX, UK

  • CLF User Office
Contact: Facilities Business Systems & Support